FAQ

LED Lighting Manufacturer FAQ | OEM & ODM LED Lamps | iLEDGlow

As a reliable LED lighting manufacturer, iLEDGlow offers this FAQ to help you quickly understand our OEM and ODM services.

In this LED lighting manufacturer FAQ, you’ll find important details about customization, MOQ, delivery time, certifications, shipping, payment terms, and sample support.

Product & Customization

Q1: Do you provide OEM or ODM service?

A: Yes, As a professional LED lighting manufacturer, we focus on helping global importers and brands launch reliable lighting products with stable supply and full OEM support.

For OEM projects, we manufacture LED lamps with your logo, packaging, and custom colors based on our existing models.

For ODM projects, our engineers help you develop new LED lighting designs from scratch, including structure, optics, and electronics. We can customize:

– Material and housing finish
– Color temperature and lumen output
– Dimming options and control methods
– Packaging, labels, and manuals in your language

Tell us your target market and budget, and our team will recommend the most suitable OEM or ODM solution.

A: iLEDGlow focuses on high-quality LED lamps for indoor and outdoor use. Our main product lines include:

LED table lamps, including rechargeable cordless table lamps and gooseneck desk lamps
LED grow lights for cannabis, greenhouse vegetables, and indoor plants
LED outdoor lights for gardens, patios, and pathways
LED floor lamps for home, office, and commercial spaces

Order & MOQ

Q3: What is your MOQ?

A: For buyers who work directly with a LED lighting manufacturer, keeping MOQ flexible is important, so we support smaller trial orders for new projects.

For most of our LED lamps, the general MOQ is 100 pcs per model.

– For standard models and regular colors, we can sometimes accept a lower quantity for the first order.
– For fully customized designs, special finishes, or branded packaging, we normally suggest a higher MOQ to keep the unit cost competitive.

If you are testing a new market or launching a new product line, contact us and we will recommend the most suitable MOQ and mix of models.

A: You can contact us directly via the inquiry form or email [email protected]. Our sales team will confirm product specs, prices, and shipping details with you.

Shipping & Delivery

Q5: What are your shipping terms?

A: As a long-term LED lighting manufacturer exporting worldwide, we help customers coordinate shipping plans that match production timelines.


Our standard delivery term is FOB Yantian, China.

We can also work with other Incoterms according to your needs:

– EXW
– CFR / CIF
– DDP / DDU for some countries

We will check ocean freight or air freight rates with our forwarders and share several options. You can choose the solution that is the most convenient and cost-effective for your business.

A: For most LED lighting orders, our standard lead time is 15–30 days after sample approval and deposit.

– For regular models and repeat orders, production usually takes 15–20 days.
– For new designs or special components, we may need 25–30 days.

If you have a fixed launch date or an urgent shipping schedule, please let us know in advance. We will arrange production and shipping to match your project timeline as closely as possible.

Product Quality & Certification

Q7: What certifications do your products have?

A: All products meet international standards with CE, FCC, UL, and UKCA certifications. Our factory strictly follows ISO 9001 quality control.

A: Quality is a key part of our LED lighting manufacturing process. Our quality control includes:

– Incoming inspection for LED chips, drivers, and main components
– Aging test and functional test for every batch of LED lamps
– Sampling inspection for brightness, color temperature, and appearance
– Safe packing and drop tests for selected models

We follow international safety and performance standards for different markets and keep test reports for our main product lines.

Payment & Warranty

Q9: What payment methods do you accept?

A: Our common payment terms for LED lighting orders are:

– T/T: 30% deposit before production, 70% balance before shipment
– L/C at sight: For qualified customers and larger order values

For small trial orders, we can also discuss flexible payment methods. All payment details will be clearly stated in the PI and contract before you confirm the order.

A: We offer a one-year warranty for most products and provide replacements for any defective units caused by manufacturing issues.

Sample & After-Sales Support

Q11: Do you offer samples?

A: Yes, we provide samples for quality checking and market testing.

– Sample policy: Samples are charged with freight collected. For many projects, the tooling and sample cost can be refunded or deducted once your order quantity reaches  500 pcs.
– Sample lead time: Usually 7–10 days, depending on whether we use an existing model or make a customized version.

You can send us your logo file, color requirement, and packaging idea. Our team will confirm the sample details before we start production.

A: Please contact us within 7 days of receiving goods with photos or videos. We’ll offer replacement or compensation according to our warranty policy.

Others

Q13: Where are your main markets?

A: We export LED lamps to Europe, North America, South America, the Middle East, and Southeast Asia.

Our customers include:

– Lighting brands and importers
– E-commerce sellers
– Project contractors and wholesalers

If you have special certification or labeling requirements for your country, please tell us in advance so we can prepare the right documents and packaging.

A: Absolutely. Our factory is located in Guangdong, China. You’re warmly welcome to visit and discuss projects with our team.

Still Have Questions About Our LED Lighting Manufacturing?

As an experienced LED lighting manufacturer, we support global clients with OEM/ODM design, branding, packaging customization, and mass production for indoor lighting, floor lamps, grow lights, table lamps, and commercial fixtures.
You may also check our Products Page, OEM/ODM Service Page, or contact our sales team directly for personalized guidance about your project.

For industry standards, you can learn more here:

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